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How tko999 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process payments via bKash, Nagad or Rocket, and keep your account secure.

Account data kept securebKash, Nagad, Rocket payment details protectedNo data sold to third partiesYou can request your data anytimeBangladesh-region eligible accounts covered
tko999 How tko999 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

Your account security and the privacy of your payment data are things we take practical steps on — not just policy words. Here is how we handle the key areas your account data passes through, from login to withdrawal.

Payment Data Security When you transact via bKash, Nagad or Rocket, only the minimum reference data needed to match your deposit to your account wallet is stored on our side.
Cookies and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit. You can adjust cookie preferences in your browser settings at any time.
Account Access Controls Each login to your account triggers an OTP verification step to your registered mobile number. This limits unauthorised access even if your password is compromised.
Data Retention and Deletion We hold your account data while your account is active and for a period after closure as required in eligible regions. Submit a deletion request through support and we will confirm what can be removed under applicable local rules.
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to ask about your personal data, correct something on your account, or request deletion, our support team handles privacy requests directly. Reach us through the channels below and mention your registered account email or bKash, Nagad or Rocket wallet number so we can locate your record quickly. We aim to respond to all privacy-related queries within a reasonable timeframe consistent with applicable rules in your region.

Live Chat Start a chat from the account dashboard. Mention your registered wallet number — bKash, Nagad or Rocket — so we find your record without delay.
Email Support Send your privacy request to our support address. Include your account email and a clear description of what data action you are requesting.
Account Help Centre Log in and head to the Help section of your account. The privacy request form there routes your query directly to the team that handles data matters.

Common Questions About Your Privacy at tko999

The questions below cover what we hear most from account holders in Bangladesh about how their data is used, stored and accessed. If your question is not here, contact us through live chat or the account help centre.

We store your registration details, your payment wallet references for bKash, Nagad or Rocket, your login session records and your transaction history. We do not store full wallet PINs or passwords.

Your wallet number is shared only with the payment processor needed to complete your transaction. It is not passed to advertisers, data brokers or any unrelated third party.

Contact us via live chat or the account help centre and submit a data access request. Provide your registered email or wallet number so we can locate and prepare your record accurately.

Yes. Send a deletion request through support. We will confirm which data can be removed under the rules applicable to your eligible region and which records we are required to retain.

We use session cookies for account access and analytics cookies to understand lobby usage. You can manage or block non-essential cookies through your browser settings at any time without losing account access.

After account closure, we retain the minimum required records for the period mandated by applicable rules in eligible regions. Once that period ends, personal data is removed from active systems following your deletion request.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.