Reference

What Our Terms Conditions Cover

These Terms & Conditions are the agreement between you and tko999. They set out how your account wallet works, what you can expect from the lobby, and what we expect from you while you use it.

Account rules in plain EnglishWallet and payment clausesLobby and game accessEligibility by regionUpdated policy wording
tko999 What Our Terms Conditions Cover
HOW WE HANDLE IT

Account Data, Security and Your Rights

We keep the account data we need to run your wallet and meet our records obligations, and nothing more than that. Your login is protected by a one-time code sent to your registered number, so keep that number current in settings. If someone else can reach your email or SMS, they can reach your account — treat the code like cash. You can ask us to send you a copy of the account data we hold, or ask for a correction where something is wrong, by writing from your registered email. Retention follows what we must keep for transaction records; once that period ends, the data goes.

Login verification

Each sign-in needs a one-time code sent to your registered number, and we never ask for that code over chat or by phone.

Data access requests

Write from your registered email asking for a copy of your account data and we will confirm what we hold on you.

Corrections and closure

Wrong name or number? Request the change in account settings, then confirm it with the same verification path.

Cookie behaviour

Session and language cookies keep you signed in and keep the lobby in English; clearing them logs you out on that device.

POLICY HELP

Who to Contact About Terms

A terms question is rarely a general question, so we route it to the team that reads the policy daily. Ask in English through live chat inside your account and we can point to the exact clause you are querying. Email works better when you need to attach a screenshot of a wallet transfer.

Live chat inside your account Open your wallet page and start a chat; the agent can see your account state while you talk, which speeds up terms questions about deposits or holds.
Policy email Write to our support address with your account number and the clause you are asking about, and keep the reply thread for your records.
Account page requests Requests to close an account or update your registered details go through the account settings page so we can verify it is you.

Common Questions About These Terms

These are the clauses readers ask about most, answered the way our support team would answer them. If your situation is not covered here, ask us directly and we will point you to the relevant paragraph.

Yes. Confirming your registration means you accept this page, so read it first. If you disagree with any clause, do not deposit and ask support to close the account.

No. Deposits must come from a wallet or bank account in your own name. A transfer from another person's bKash, Nagad or Rocket number can be held while we verify it.

Access depends on your local law and eligible regions. Tell support before you keep using the account from a new location, and we will confirm whether the lobby is available there.

One account per person. Duplicate accounts made to get around a hold or a limit can be closed, and the balance reviewed, which slows everything down for you.

Send a request from your registered email to our support address. We confirm your identity first, then send what we hold, and corrections work the same way.

From time to time, yes, when the lobby or payment flow changes. The version live on this page is the one that applies, so check it before a big deposit.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.